Limbalance Product Worldwide Warranty

Effective –  20.02.2022

This Limbalance Product Worldwide Warranty applies to all Limbalance products sold by Limbalance Ltd and it's affiliated entities.

Implied Warranty

By buying authentic Limbalance products, you are hereby given at a minimum and at any time (irrespective of express disclosures), at least all Minimum Statutory Warranties (“MSWs”) imposed and required by law in your country, county, state, province, city, or location (your “Jurisdiction”). MSWs are defined as warranties, including warranties of merchantability, of fitness for a particular purpose, or any warranty alleged to arise from course of dealing, course of performance or usage of trade. Warranty of merchantability, for example may include warranty against infringement in your Jurisdiction.

The table below provides for a term of warranty protection as calculated from the date of your purchase of the below listed Limbalance products:


Product
    

MSW
    

Warranty Period

The Limbalance Resistance Trainer
    

Full
    

1 year

The Balance Cube
    

Full
    

1 year


The Warranty is offered with the understanding that these products are semi-consumable and may be damaged by the user and such damage is not considered a factory defect subject to the Warranty. This Warranty does not cover any problems with any Limbalance products identified herein which result from: (a) accident, neglect, modification, abuse or misuse of the product; (b) failure to use the products properly or exposure of the products to variations in ambient environmental conditions (including, for example, changes in heat, humidity, or moisture, including water saturation); (c) impact damage, normal wear and tear, indentations, scratches or surface damage (including paint flaking on products, abrasions caused by failure to use or maintain the product properly) where the functionality of the product is not impacted in any material respect; (d) product deterioration or variations in colour or marking that are ordinarily expected based on ordinary use or develop over time because of natural processes such as exposure to sunlight; (e) use of the products for a purpose other than the normal purpose intended or in abnormal use conditions; or (f) any further use of the products undertaken after a defect has been discovered. Limbalance as the most valued provider of these products may, at its discretion, include in the factory warranty ordinary use/wear of the product in normal conditions.

Registration of Limbalance Product Required for Warranty

To receive the Warranty, you are required to register your Limbalance product with Limbalance prior to making any warranty claim, and preferably at the time of purchase of the product. You can register your product at this link.

Limbalance Sole Discretion of Replacement, Credit or Refund

Unless required by a MSW in your Jurisdiction, if Limbalance determines that your product is subject to warranty coverage as stated in this warranty policy, Limbalance reserves the right in its sole discretion: (a) replace your Limbalance product, in whole or in part, with another Limbalance product that is similar in function as the warranty-covered Limbalance product; (b) offer credit in an amount determined by Limbalance that can be used to purchase Limbalance  products on the Limbalance website; or (c) refund the purchase price to the original purchaser. Limbalance may, at its discretion repair or replace any warranty-covered product.

Warranty As Sole Remedy; Consequential Damages or Other Damages Not Covered

Regardless of the type of use, the Limbalance warranties shall be the exclusive and sole remedy available to you as the purchaser or the first recipient of an unopened product purchased by another for your sole benefit.

Unless required by a MSW in your Jurisdiction, consequential and incidental damages are not recoverable under this limited warranty.

Warranty Excluded For Counterfeit, Grey Market or Resold Goods

There is a large volume of counterfeiters around the world claiming to sell genuine products, and purchasers should beware of these products because they may be unsafe and of poor quality. Only Limbalance sells Limbalance products. Limbalance will only provide the warranties set forth in this policy for genuine Limbalance products that sells it directly through its website or through its authorised distributors (resellers), dealers and retailers (including e-commerce channels or brick and mortar locations). If you have purchased a Limbalance product through a “gray market” transaction (i.e., genuine product from an unauthorised source) or your Limbalance product has been resold to you by an unauthorised party or an original purchaser who has used the Limbalance product and then resold it to you, the warranties are voided and you waive all warranties, except where required by a MSW in your Jurisdiction.

How Do You Get Help?

For customer service and questions regarding the warranty and instructions for product registration or replacement please contact us.

Register Your Product Link HERE.